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Your privacy is very important to Albatros Luxury Real Estate.
We have established procedures to ensure that your data is treated responsibly and in compliance with applicable data protection laws and privacy policies. Your privacy is important to us. We inform you that Albatros Real Estate, S.L. with address at Avda Pau Casals 5, Local, 08021 Barcelona with CIF B-67906131, is the owner of this website. Albatros Luxury Real Estate is a real estate agency that offers marketing, investment and property management services. We strongly believe that the responsible use of our customers' personal data and information is critical to our business and our reputation. This privacy policy describes what information we collect when you visit our website, how we use that information, and how you can control that use.
What kind of information do we collect?
The type of information we receive through the online forms on our website or during a phone call or visit to our stores depends on the information you provide us. The data necessary to be able to process requests for information are usually the name of the contact person, the email address and a telephone number. Once we have established a first contact, we may request information about your nationality as well as the motivation for buying / selling and the channel through which you met Albatros Luxury Real Estate. This data is necessary for the improvement of our services. Since Albatros Luxury Real Estate conducts financial transactions, we may request additional information in order to be able to carry out such transactions. In all cases, we only request the necessary information to comply with the legal requirements for the prevention of money laundering and terrorist financing. You will always be in a position to refuse to inform about your identification data, with the consequence of not being able to carry out such transactions. The information collected through "cookies" is anonymous and for statistical purposes (for example: type of browser used, preferred language, number of pages viewed, time of each visit, etc.). We analyze this data in order to apply improvements to our websites to offer a better user experience.
When do we use the information?
The personal data you provide will be registered in the file for which Albatros Real Estate s.l. is responsible. Your data will be treated confidentially and will remain in our files for as long as your account is active or until you request a change in the processing of your data, or the law requires it. We may contact you by phone or email to request the evaluation of our services or to offer you information about new products or services available. In order to offer you the most suitable products, we may transfer your personal data to other branches or collaborators of Albatros Luxury Real Estate. We will ensure in any case to safeguard the confidentiality of your personal data and that they are treated responsibly and respecting the laws on Data Protection in force in the European Union. If you need more information, you can send us an email to info@albatrosre.com.Si we send you information that you have not expressly requested, we will provide you with the option to choose the type of communications you want to receive from where you can have absolute control over the type of communications you want to receive. Alternatively, you can also unsubscribe from all communications by sending an email to info@albatrosre.com
How do we protect your information?
At Albatros Luxury Real Estate we have strict security policies to ensure that your data is protected in situations of misuse, loss or alteration. The data are registered in the file for which Albatros Real Estate s.l. is responsible with restricted access. All our employees with access to your data have received extensive training to ensure the security and confidentiality of such data. Albatros Luxury Real Estate will not transfer your personal information to third parties without your express consent, except as required by law, or if we believe that disclosure of such information is necessary to protect our property and rights, as well as the rights of third parties. For our employees your privacy is as important as for you, and we will take the necessary measures in case of violation of this privacy policy.Albatros Real Estate declares to have adopted all the necessary and adequate security measures to the provisions of Regulation (EU) 2016/679 and Royal Decree 1720/2007, of December 21, which approves the Regulations for the Development of the Data Protection Law, which establishes all the technical means at its disposal with the intention of avoiding loss, misuse, alteration, unauthorized access or theft of the data you provide us.
How do we collect your personal information*?
When you visit our website and wish to receive information about a product or service, we will ask you for specific information (see section What type of information do we collect?) through our online forms. We only use your identifying information to respond to your requests and to inform you about the services of Albatros Luxury Real Estate, but we always offer the option of being able to unsubscribe from any type of communication you receive from us. In addition to the information collected through forms on our website, our site also uses cookies (small files that are installed in your browser when you first visit our website). The main function of cookies is to recognize the user's browsing habits in order to offer an improved online experience each time they return to our site. Cookies cannot harm your devices. Cookies can be accepted, deleted or blocked as desired. If you do not want to have cookies installed, you can easily deactivate the option in your browser, taking into account that there is a possibility that some functionalities of the web do not work correctly. The information collected by cookies is completely anonymous and non-identifying if the user does not allow it. Some of the cookies we use are from Google Analytics and the collection of information is the responsibility of Google. Albatros Luxury Real Estate does not have access to the exact information of each user, only to the aggregated data provided by Google, without being associated with an IP address. In the same way, it is Google who decides the purpose and use of the information collected, as well as the operation and duration of the cookies. We use the information collected via Google Analytics in order to incorporate improvements on the web so that the user has a better experience. In this link you will find information on how to disable cookies in browsers: https://tools.google.com/dlpage/gaoptout.También you can delete, enable and manage cookies through the configuration of your browser.
*We consider personal information any information that allows you to identify an individual. It does not include encrypted or anonymous information, as well as public information data.
Who do we share the information with?
Below, we point out the cases in which we may have the need to share your personal information to fulfill the purposes mentioned above, or in compliance with the law:
- Transfer of data between the companies belonging to the group.
- Transfer of data to public administrations and the Department of Justice.
- Technology providers, including providers of computer services in the cloud.
What are your rights?
You can oppose the processing of your data at any time by exercising your right of access, rectification, portability, cancellation and opposition by written communication to the email address info@albatrosre.com. You can also change their preferences at any time. If you wish to send a request by post, you can contact us at:
Queries Data Protection
Albatros Luxury Real Estate
C/Pau Casals 5
08021 Barcelona
Spain
You can also contact the Spanish Agency for Data Protection (www.agpd.es) to carry out any management related to the protection of your data. If at any time we modify our privacy policy, those changes will be reflected on this website and we will inform you duly by email. Thank you very much for reading our privacy policy. We hope you have confidence that we are doing everything we can to protect your personal data.